What is the
range of the EnGenius
DuraFon system?
The EnGenius DuraFon
1X or 4X systems are
the longest range
cordless telephones
with 2-way radio
available for the
North American
market.
Range depends upon
the environment, but
below are some
guidelines:
1) 12 floors in
building penetration
2) 250,000 sq. ft.
in a warehouse or
retail store
3) 3,000 acres on a
farm or ranch
Many factors will
effect the range of
any RF device, like
the EnGenius DuraFon
radios, some of
these factors
include, but not
limited to:
humidity, terrain,
weather, obstacles
and other RF
signals.
The
EnGenius DuraFon 1X or
4X systems are the
longest range cordless
telephones with 2-way
radio available for the
North American market.
Range depends upon the
environment, but below
are some guidelines:
1)
12 floors in building
penetration
2) 250,000 sq. ft. in a
warehouse or retail
store
3) 3,000 acres on a farm
or ranch
Many factors will effect
the range of any RF
device, like the
EnGenius DuraFon radios,
some of these factors
include, but not limited
to: humidity, terrain,
weather, obstacles and
other RF signals.
Does the DuraFon 1X
Feature
Auto-attendant and Voicemail?
The
DuraFon 1X does not offer an
auto-attendant or a
voicemail function.
The
DuraFon 4X
and
DuraFon PRO
systems offer auto-attendant
but do not offer voicemail.
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Can a
1x handset work with a 920,
4x, or PRO base unit?
No.
1x is not
compatible with any
other systems.
No.
1x is not
compatible with any
other systems.
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Can I
answer a second call coming
through a secondary base
while on a call with an
initial base?
No. The DuraFon
1X handset can only
utilize one connection
at a time. Outside of
the Telephone service
provider's "Call
Waiting" the only way to
answer a second inbound
call is to be free to
connect. If you need
this capability, we
suggest using our
multiline systems
(DuraFon 4x and PRO).
No. The
DuraFon 1X handset can
only utilize one
connection at a time.
Outside of the Telephone
service provider's "Call
Waiting" the only way to
answer a second inbound
call is to be free to
connect. If you need
this capability, we
suggest using our
multiline systems (DuraFon
4x
and the
DuraFon PRO).
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Does a DuraFon 1x
support call waiting, and/or
3 way calling?
Yes, provided this is
handled by the phone
company or phone system
it is onnected to.
You will need to
press the flash key to
flip between callers.
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Does
my DuraFon 1X have built in
Voice Mail?
No built in Voice Mail.
No built in Voice Mail.
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Does
the DuraFon 1X handset have
speakerphone on calls?
Yes and No.
All phones built
after Nov. 2007 with
serial number 07A101340
or higher will now
include this feature
Yes and No.
All phones built
after Nov. 2007 with serial
number 07A101340 or higher
will now include this
feature. |
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Does the Durafon
provide speakerphone
communication?
Speakerphone feature is
available on the DuraFon
PRO handset only.
Speakerphone feature is
available on the DuraFon
PRO handset only.
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How can I tell the different
between a 1x, 4x, PRO, and
Walkie handset?
The 1x handset has a
black bezel around
the LCD, the 4x is
silver, PRO is
green, and Walkie is
blue.
Additionally,
you can remove the
battery and see
the model on the
serial number label.
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How
different is the range using
2 way, or broadcast handset
to handset, as compared to
base to handset
communication?
Two way and broadcast
handset to handset are
independent of the base
unit.
Range will be
less than a typical
incoming call or
broadcast from the base
unit, typically 25% to
50% less.
If the external
antenna is used on the
base unit, the range
difference will be even
more noticeable.
To maximize 2 way
or handset broadcasts,
use the long antenna on
the handsets.
Two way and broadcast
handset to handset are
independent of the base
unit.
Range will be
less than a typical
incoming call or
broadcast from the base
unit, typically 25% to
50% less.
If the external
antenna is used on the
base unit, the range
difference will be even
more noticeable.
To maximize 2 way
or handset broadcasts,
use the long antenna on
the handsets.
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What security does the
DuraFon system use?
The DuraFon Systems
utilize Digital Spread
Spectrum (DSS) with
Frequency Hopping of 100
channels per second over
128 channels to maintain
clarity and privacy. In
addition, the base unit
provides individual
handset with one of over
65,000 random security
codes to ensure that
another system's handset
is unable to link to
another (non-related)
base unit.
The
DuraFon Systems utilize
Digital Spread Spectrum
(DSS) with Frequency Hopping
of 100 channels per second
over 128 channels to
maintain clarity and
privacy. In addition, the
base unit provides
individual handset with one
of over 65,000 random
security codes to ensure
that another system's
handset is unable to link to
another (non-related) base
unit |
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When
sharing a line with another
non-Engenius phone, I can’t
join in, they can’t hear me?
We added this feature to
avoid howling or
feedback in speakerphone
mode when starting a new
call.
Simply press any
digit to turn on the
voice path.
This feature is
now on all Durafon 1x
with speakerphone.
We added this feature to
avoid howling or
feedback in speakerphone
mode when starting a new
call.
Simply press any
digit to turn on the
voice path.
This feature is
now on all Durafon 1x
with speakerphone.
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Do all Engenius Telephone
Resellers offer
Installation, Service and
Extended warranties beyond
the manufacturer's warranty?
No.
MJM Communications (
Engenius Telephones USA)
offers sales, service,
installation services as
well as extended warranties
for Engenius Telephone
products and accessories.
In fact, MJM Communications
is the only Engenius
dealer that offers several
different warranties
including an ALL INCLUSIVE
warranty that covers user
damage and Acts of God.
Click here for warranty and
installation info. |
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Why
would EnGenius use 900Mhz,
when this is an older
technology compared to the
newer 2.4 and 5.8Ghz
cordless frequencies?
Contrary to common
belief, range is
actually better at lower
frequencies.
Lower frequencies
are less absorbed by
objects and less
affected by walls,
buildings, trees, and
even open air.
Additionally, we
use 900MHZ to avoid the
sharing of WiFi
networks, which would
not only cause
interference, but also
reduce range for our
system as well.
Thirdly, the FCC
allows more power to be
used at lower
frequencies because
lower frequencies are
safer for human
exposure.
Contrary to common
belief, range is
actually better at lower
frequencies.
Lower frequencies
are less absorbed by
objects and less
affected by walls,
buildings, trees, and
even open air.
Additionally, we
use 900MHZ to avoid the
sharing of WiFi
networks, which would
not only cause
interference, but also
reduce range for our
system as well.
Thirdly, the FCC
allows more power to be
used at lower
frequencies because
lower frequencies are
safer for human
exposure.
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Will
my DuraFon 1X base units
interfere with each other or
other communication devices?
Yes, Base units and or
the High Gain antennas
should be at least 20'
apart from each other,
and other electronic
equipment for best
performance and to
reduce interference.
Yes, Base units and or
the High Gain antennas
should be at least 20'
apart from each other,
and other electronic
equipment for best
performance and to
reduce interference.
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